Have you seen a cancelled purchase in the same minute?

by Stoyan Damov » Sat, 14 Mar 2009 02:18:40 GMT

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 Hi, I just got a purchase from an UK customer, and it looks like this:

Mar 13     10:59 AM     Order cancelled You cancelled this order.
Reason: Other (describe below)
Message sent to customer: Refund requested from phone.
Mar 13     10:59 AM     Authorization failed    The authorization of the
customer's credit card failed. Google has sent an email instructing
the customer to update their card. If they fail to provide a valid
card within seven days, this order will be automatically cancelled by
Mar 13     10:59 AM     Order received  You received a new order. Google
has sent the customer an order confirmation email.

Is it possible that the guy made a mistake (the payment has not been
declined) or something weirder is going on?



Have you seen a cancelled purchase in the same minute?

by Stoyan Damov » Sat, 14 Mar 2009 02:19:30 GMT

 Oh, ignore, ignore :)

I just noticed that the authorization failed!


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Have you seen a cancelled purchase in the same minute?

by Sundog » Sat, 14 Mar 2009 02:58:54 GMT

 Post if you see volumes start to go up. I've had exactly one UK
purchase, yesterday.


Have you seen a cancelled purchase in the same minute?

by Streets Of Boston » Sat, 14 Mar 2009 03:03:04 GMT

 4 UK purchases yesterday, 2 of them failed validation and got canceled
--> 2 left.
Today i had no sales from UK yet.


Have you seen a cancelled purchase in the same minute?

by snctln » Sat, 14 Mar 2009 06:50:38 GMT

 volumes are going up slightly... nothing too exciting though

17 UK sales since 6am yesterday morning, 4 of those were canceled (2
refunds, 2 payment declined)... of course collecting this data was a
little bit of a pain, it would have been so much easier if the GC csv
export included customer country or state... oh well



Have you seen a cancelled purchase in the same minute?

by snctln » Sat, 14 Mar 2009 08:47:57 GMT

 toyan, thanks for the suggestions I will try and take a look into
Watir and WatiN this weekend... I am a C++ for the most part by day
but generally get tasked with quite a few smaller tasks so I have had
the opportunity to do a little bit of playing with ruby for simple
scripting purposes and .NET for samples for an SDK, I can generally
figure out what I need to do... but we will see if I get around to
scripting this stuff, my next game is in development and I am hoping
to get the rough mechanics finished this weekend

On Mar 13, 6:06pm, Stoyan Damov <stoyan.da...@gmail.com> wrote:

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