Current Percentage of Refunds on Android Market?

by Shane Isbell » Mon, 23 Feb 2009 09:04:22 GMT


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 What kind of current percentage of refunds are developers typically seeing
on the market? More than a 5%?

Thanks,
Shane

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Current Percentage of Refunds on Android Market?

by Jon Colverson » Mon, 23 Feb 2009 10:15:32 GMT


 


For my $0.99 game (which does not have a free demo version available
yet), the current refund rate for orders that are passed the refund
deadline (so they have either been charged or refunded) is 43%.

Obviously there have been major reliability problems with the Market
this weekend and many of those people may have requested a refund
because their download failed, so it's too early to draw any
conclusions.

--
Jon

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Current Percentage of Refunds on Android Market?

by Streets Of Boston » Tue, 24 Feb 2009 03:22:02 GMT


 For me, maker of "The Gube", a $0.99 app, the cancellation rate is
about 33%. It has been hovering between 25% and 35%.
But my app has been in the market for only a few days. So, i don't
know how reliable this statistic is. :-)




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Current Percentage of Refunds on Android Market?

by Jon Colverson » Sat, 14 Mar 2009 09:46:03 GMT


 




I just wanted to update this thread in case someone reads this old
message in the archives and is scared away from the platform by the
43% figure. In the last week my return rate has been around 11%. I
have added a demo version now, so presumably that accounts for some of
the difference.

--
Jon

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Current Percentage of Refunds on Android Market?

by dm1973 » Sun, 15 Mar 2009 03:56:48 GMT


 For what is worth I am seeing about 40% cancellation. About 75% of
those cancellations are within 2 mins of the authorization so I assume
those are mainly download issues.






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