Users reporting crashes after upgrade on Android Market

by InC » Thu, 30 Oct 2008 09:11:54 GMT


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 I just upgraded our app after testing it on my phone. However, all the
users are reporting crashes after upgrading to newer versions. I can't
seem to reproduce any crashes. Is there a way to detect what's
happening and a way to debug it.

Any help / pointers appreciated
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Users reporting crashes after upgrade on Android Market

by Kipling Inscore » Thu, 30 Oct 2008 12:14:21 GMT


 You can ask your users to
0.1) Download and install Android SDK 1.0 if not already installed
0.2) Set up device for use with adb (install driver or set up udev rule).
1) Reboot the phone.
2) Run your app immediately (or after as few other apps as needed to
reproduce the crash).
3) run "adb -d bugreport > bugreport.txt" (or equivalent for their
system) after it crashes.
4) email bugreport.txt to you.
This will dump a large amount of data, including the exception that
caused the crash (assuming the app crashed from an exception).
It may be easier, given the nature of this process, to provide your
application to other developers to see if they get the same error and
can send you a bug report.
Perhaps there is or should be an easier way to get and run adb for
this purpose, replacing (0.1) with downloading an adb-based Automated
Bug Reporter automating (0.2), (3) and (4)--leaving only (1) and (2)
to the user, which are relatively simple and Automated Bug Reporter
could prompt the user to do.




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> website: 

2. Educational Resources

We have a lot of questions here of a fairly basic, non-Android-
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I think it would be helpful to compile a list of resources on various
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before asking here  -- yeah, I know...)

Areas I see:

* TCP/IP and networking
* Cellular communications (I could use some of these, I bet)
* XML processing (XML itself, and the API's: DOM, SAX, XMLPull)
* Java

Done right, referring people to such a listing would be far more
useful to them than answering their immediate question. (I'm not
saying, don't answer -- but teach them to fish out their own answers!)

Of course, http://google.com would be right at the top of the list.
But a lot of time beginners don't realize how much information is
available to them -- or they're overwhelmed by the amount of
information available at the wrong level for them, and no way to judge
quality.

Except for cellular comm (where I have the opposite problem), I've
been around this stuff too long to have any reasonable resource
suggestions. I'd send you to the standards documents... :)

Can people help out with suggestions? Can Google people give them some
visibility on the list?

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